[Close] 

Product Safety Manager

Job ID: 71454BR
City: Ashland
State: Massachusetts
Country: United States
Category: Quality
Job Type: Full Time
Description:
UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide. Kidde-Fenwal, a United Technologies Company, is a global leader in fire suppression and controls manufacturing and applications.
We design, make and sell specialty fire suppression equipment, gas ignition controls and temperature sensing controls out of our Ashland, MA facility. We are currently seeking a Quality Manager reporting directly to the Director of Engineering and Quality.
Product Safety Program Manager responsible for driving Product Safety Incident Escalation, action item tracking and execution, and presenting to senior leadership on issues and updates. This includes Items raised from Incident escalation issues including safety, corrective actions, and field remediation. This role will drive execution of action items and document daily progress to ensure accountability and traceability of progress. This role will also support driving and tracking customer driven special requests requiring special services such as paperwork, certifications, and engineering work product.
RESPONSIBILITIES:
+ Lead the product safety investigation and review process
+ Point contact for receiving the incident escalation issues
+ Coordinating Incident Escalation meetings
+ Tracking of issues and actions, internally and for corporate reporting
+ PowerPoint creation and tracking for all issues
+ Follow-up with appropriate people to complete the required information
+ Follow up on action items raised from Incident escalation issues including safety, corrective action and field remediation
+ Drive meetings and accountability through clear action tracking and timelines
+ Coordination meeting with PASS (Product and Services Safety) council
+ Prepare the PASS Council decks
+ Call for meeting and discuss the next steps
+ WHQ presentations as needed
+ Follow up on updates on progress of various product issues from the above resources
+ Create and communicate improvement plans
+ Support and ensure timely response to customer inquiries to improve customer satisfaction
+ Responsible for and drive standardization of Product Safety Escalation and maintain standard work across the organization for related processes
+ Establish firm expectations for the team and help manage multiple projects simultaneously
+ Manage and drive all necessary actions to address any product safety escalations
+ and objectives
+ Requires strong relationship building and ability to interface with business unit segments
Qualification:
Qualification:
Basic Qualifications:
+ Bachelor?s Degree required; Engineering or equivalent technical field of study
+ Master?s degree preferred
Preferred Qualifications:
+ ACE knowledge and the use of ACE tools or equivalent improvements methods with a strong RCCA preferred
+ Creative troubleshooting skills
+ Able to craft clear communications
+ Possess Excellent Judgment and professional maturity
+ Strong Analytical Skills, to include expert use of excel
+ Strong desire to succeed and pursue personal growth and developmental opportunities
+ Strong proficiency with MS Office products
+ Experience with SAP is a plus
+ Ability to interface with any level of Management
+ Ability to work independently
Education: Education: Bachelor?s Degree required; Engineering or equivalent technical field
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Qualification:
Qualification:
Basic Qualifications:
+ Bachelor?s Degree required; Engineering or equivalent technical field of study
+ Master?s degree preferred
Preferred Qualifications:
+ ACE knowledge and the use of ACE tools or equivalent improvements methods with a strong RCCA preferred
+ Creative troubleshooting skills
+ Able to craft clear communications
+ Possess Excellent Judgment and professional maturity
+ Strong Analytical Skills, to include expert use of excel
+ Strong desire to succeed and pursue personal growth and developmental opportunities
+ Strong proficiency with MS Office products
+ Experience with SAP is a plus
+ Ability to interface with any level of Management
+ Ability to work independently
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.